{"id":24447,"date":"2024-03-28T08:17:34","date_gmt":"2024-03-28T08:17:34","guid":{"rendered":"https:\/\/wholewordinstitute.com\/?page_id=24447"},"modified":"2024-10-14T08:31:39","modified_gmt":"2024-10-14T08:31:39","slug":"itsupport","status":"publish","type":"page","link":"https:\/\/wholewordinstitute.com\/zh\/itsupport\/","title":{"rendered":"Support"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; theme_builder_area=&#8221;post_content&#8221; specialty=&#8221;on&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; max_width=&#8221;1600px&#8221; module_alignment=&#8221;center&#8221; inner_module_alignment=&#8221;center&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;][et_pb_column type=&#8221;3_4&#8243; specialty_columns=&#8221;3&#8243; theme_builder_area=&#8221;post_content&#8221;][et_pb_row_inner admin_label=&#8221;row&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_padding=&#8221;0em||0em||true|false&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column_inner _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221; saved_specialty_column_type=&#8221;3_4&#8243; theme_builder_area=&#8221;post_content&#8221;][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.24.2&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<h1>Help Desk<\/h1>\n<p>Need help?\u00a0 Ask our chatbot a question, read help articles, or contact us for assistance.<\/p>\n<p>[\/et_pb_text][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner column_structure=&#8221;1_3,1_3,1_3&#8243; _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;2em||2em||true|false&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column_inner type=&#8221;1_3&#8243; _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; saved_specialty_column_type=&#8221;3_4&#8243; theme_builder_area=&#8221;post_content&#8221;][et_pb_button button_url=&#8221;https:\/\/wwin-support.zapier.app\/chat&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;Ask a question&#8221; _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; sticky_enabled=&#8221;0&#8243;][\/et_pb_button][\/et_pb_column_inner][et_pb_column_inner type=&#8221;1_3&#8243; _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; saved_specialty_column_type=&#8221;3_4&#8243; theme_builder_area=&#8221;post_content&#8221;][et_pb_button button_url=&#8221;https:\/\/wwin.desk365.io\/support\/sp-home&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;Find Help Articles&#8221; _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; sticky_enabled=&#8221;0&#8243;][\/et_pb_button][\/et_pb_column_inner][et_pb_column_inner type=&#8221;1_3&#8243; _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; saved_specialty_column_type=&#8221;3_4&#8243; theme_builder_area=&#8221;post_content&#8221;][et_pb_button button_url=&#8221;#form&#8221; button_text=&#8221;Contact Us&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; custom_padding=&#8221;1.3em|3em|1.3em|3em|true|true&#8221; sticky_enabled=&#8221;0&#8243;][\/et_pb_button][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;3em||3em||true|false&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column_inner _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; saved_specialty_column_type=&#8221;3_4&#8243; theme_builder_area=&#8221;post_content&#8221;][et_pb_text module_id=&#8221;form&#8221; _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<h2>Contact Us<\/h2>\n<script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof InitializeEditor,callIfLoaded:function(o){return!(!gform.domLoaded||!gform.scriptsLoaded||!gform.themeScriptsLoaded&&!gform.isFormEditor()||(gform.isFormEditor()&&console.warn(\"The use of gform.initializeOnLoaded() is deprecated in the form editor context and will be removed in Gravity Forms 3.1.\"),o(),0))},initializeOnLoaded:function(o){gform.callIfLoaded(o)||(document.addEventListener(\"gform_main_scripts_loaded\",()=>{gform.scriptsLoaded=!0,gform.callIfLoaded(o)}),document.addEventListener(\"gform\/theme\/scripts_loaded\",()=>{gform.themeScriptsLoaded=!0,gform.callIfLoaded(o)}),window.addEventListener(\"DOMContentLoaded\",()=>{gform.domLoaded=!0,gform.callIfLoaded(o)}))},hooks:{action:{},filter:{}},addAction:function(o,r,e,t){gform.addHook(\"action\",o,r,e,t)},addFilter:function(o,r,e,t){gform.addHook(\"filter\",o,r,e,t)},doAction:function(o){gform.doHook(\"action\",o,arguments)},applyFilters:function(o){return gform.doHook(\"filter\",o,arguments)},removeAction:function(o,r){gform.removeHook(\"action\",o,r)},removeFilter:function(o,r,e){gform.removeHook(\"filter\",o,r,e)},addHook:function(o,r,e,t,n){null==gform.hooks[o][r]&&(gform.hooks[o][r]=[]);var d=gform.hooks[o][r];null==n&&(n=r+\"_\"+d.length),gform.hooks[o][r].push({tag:n,callable:e,priority:t=null==t?10:t})},doHook:function(r,o,e){var t;if(e=Array.prototype.slice.call(e,1),null!=gform.hooks[r][o]&&((o=gform.hooks[r][o]).sort(function(o,r){return o.priority-r.priority}),o.forEach(function(o){\"function\"!=typeof(t=o.callable)&&(t=window[t]),\"action\"==r?t.apply(null,e):e[0]=t.apply(null,e)})),\"filter\"==r)return e[0]},removeHook:function(o,r,t,n){var e;null!=gform.hooks[o][r]&&(e=(e=gform.hooks[o][r]).filter(function(o,r,e){return!!(null!=n&&n!=o.tag||null!=t&&t!=o.priority)}),gform.hooks[o][r]=e)}});\n\/* ]]> *\/\n<\/script>\n\n                <div class='gf_browser_gecko gform_wrapper gravity-theme gform-theme--no-framework' data-form-theme='gravity-theme' data-form-index='0' id='gform_wrapper_21' >\n                        <div class='gform_heading'>\n                            <p class='gform_description'>If you require help please fill in the form below.  You will be kept informed as we work to quickly address your issue.<\/p>\n                        <\/div><form method='post' enctype='multipart\/form-data' target='gform_ajax_frame_21' id='gform_21'  action='\/zh\/wp-json\/wp\/v2\/pages\/24447' data-formid='21' novalidate>\n                        <div class='gform-body gform_body'><div id='gform_fields_21' class='gform_fields top_label form_sublabel_below description_below validation_below'><div id=\"field_21_17\" class=\"gfield gfield--type-honeypot gform_validation_container field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_21_17'>Phone<\/label><div class='ginput_container'><input name='input_17' id='input_21_17' type='text' value='' autocomplete='new-password'\/><\/div><div class='gfield_description' id='gfield_description_21_17'>\u8fd9\u4e2a\u5b57\u6bb5\u662f\u7528\u4e8e\u9a8c\u8bc1\u76ee\u7684\uff0c\u5e94\u8be5\u4fdd\u6301\u4e0d\u53d8\u3002<\/div><\/div><fieldset id=\"field_21_1\" class=\"gfield gfield--type-name gfield--input-type-name gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/legend><div class='ginput_complex ginput_container ginput_container--name no_prefix has_first_name no_middle_name has_last_name no_suffix gf_name_has_2 ginput_container_name gform-grid-row' id='input_21_1'>\n                            \n                            <span id='input_21_1_3_container' class='name_first gform-grid-col gform-grid-col--size-auto' >\n                                                    <input type='text' name='input_1.3' id='input_21_1_3' value=''   aria-required='true'     \/>\n                                                    <label for='input_21_1_3' class='gform-field-label gform-field-label--type-sub '>\u7b2c\u4e00\u9875<\/label>\n                                                <\/span>\n                            \n                            <span id='input_21_1_6_container' class='name_last gform-grid-col gform-grid-col--size-auto' >\n                                                    <input type='text' name='input_1.6' id='input_21_1_6' value=''   aria-required='true'     \/>\n                                                    <label for='input_21_1_6' class='gform-field-label gform-field-label--type-sub '>\u540e\u4e00\u9875<\/label>\n                                                <\/span>\n                            \n                        <\/div><\/fieldset><div id=\"field_21_2\" class=\"gfield gfield--type-email gfield--input-type-email gfield--width-half gfield_contains_required field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_21_2'>Email<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_2' id='input_21_2' type='email' value='' class='large'    aria-required=\"true\" aria-invalid=\"false\" aria-describedby=\"gfield_description_21_2\" \/>\n                        <\/div><div class='gfield_description' id='gfield_description_21_2'>Put your wwin address if you have one.  If you cannot log in, put your personal email here, and your wwin.ac email in the description below.<\/div><\/div><div id=\"field_21_12\" class=\"gfield gfield--type-phone gfield--input-type-phone gfield--width-half field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_21_12'>Phone (optional)<\/label><div class='ginput_container ginput_container_phone'><input name='input_12' id='input_21_12' type='tel' value='' class='large'    aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_21_15\" class=\"gfield gfield--type-select gfield--input-type-select gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_21_15'>System Affected<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_15' id='input_21_15' class='large gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='Canvas' >Canvas<\/option><option value='Mail' >Outlook \/ Mail<\/option><option value='M365' >M365<\/option><option value='Teams' >Teams<\/option><option value='Zoom' >Zoom<\/option><option value='Website' >Website<\/option><option value='OneDrive' >OneDrive<\/option><option value='BambooHR' >BambooHR<\/option><option value='Classter' >Classter<\/option><option value='Other' >Other<\/option><\/select><\/div><\/div><div id=\"field_21_16\" class=\"gfield gfield--type-select gfield--input-type-select gfield--width-half field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_21_16'>Your Device (if relevant)<\/label><div class='ginput_container ginput_container_select'><select name='input_16' id='input_21_16' class='large gfield_select'     aria-invalid=\"false\" ><option value='Phone \/ Tablet (Android)' >Phone \/ Tablet (Android)<\/option><option value='iPhone \/ iPad (iOS)' >iPhone \/ iPad (iOS)<\/option><option value='Windows' >Windows<\/option><option value='Mac' >Mac<\/option><option value='Other' >Other<\/option><\/select><\/div><\/div><fieldset id=\"field_21_6\" class=\"gfield gfield--type-radio gfield--type-choice gfield--input-type-radio gfield--width-half gf_list_inline gf_left_half gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label' >Priority \/ Importance<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/legend><div class='ginput_container ginput_container_radio'><div class='gfield_radio' id='input_21_6'>\n\t\t\t<div class='gchoice gchoice_21_6_0'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_6' type='radio' value='1002334360683874' checked='checked' id='choice_21_6_0' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_21_6_0' id='label_21_6_0' class='gform-field-label gform-field-label--type-inline'>Low<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_21_6_1'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_6' type='radio' value='1002334360683873'  id='choice_21_6_1' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_21_6_1' id='label_21_6_1' class='gform-field-label gform-field-label--type-inline'>Medium<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_21_6_2'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_6' type='radio' value='1002334360683872'  id='choice_21_6_2' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_21_6_2' id='label_21_6_2' class='gform-field-label gform-field-label--type-inline'>High<\/label>\n\t\t\t<\/div><\/div><\/div><\/fieldset><div id=\"field_21_7\" class=\"gfield gfield--type-date gfield--input-type-date gfield--input-type-datepicker gfield--datepicker-default-icon gfield--width-half gf_right_half gfield--width-half field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_21_7'>Is there a date this needs to be done by? (optional)<\/label><div class='ginput_container ginput_container_date'>\n                            <input name='input_7' id='input_21_7' type='text' value='' class='datepicker gform-datepicker ymd_dash datepicker_with_icon gdatepicker_with_icon'   placeholder='yyyy-mm-dd' aria-describedby=\"input_21_7_date_format\" aria-invalid=\"false\" \/>\n                            <span id='input_21_7_date_format' class='screen-reader-text'>YYYY dash MM dash DD<\/span>\n                        <\/div>\n                        <input type='hidden' id='gforms_calendar_icon_input_21_7' class='gform_hidden' value='https:\/\/wholewordinstitute.com\/wp-content\/plugins\/gravityforms\/images\/datepicker\/datepicker.svg'\/><\/div><div id=\"field_21_14\" class=\"gfield gfield--type-select gfield--input-type-select gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_21_14'>Preferred Contact Method<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_14' id='input_21_14' class='small gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='E-mail' >E-mail<\/option><option value='Teams chat' >Teams chat<\/option><option value='WhatsApp' >WhatsApp<\/option><\/select><\/div><\/div><div id=\"field_21_3\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full gfield_contains_required field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_21_3'>Short description of the issue<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_3' id='input_21_3' type='text' value='' class='medium' maxlength='40' aria-describedby=\"gfield_description_21_3\"   aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><div class='gfield_description' id='gfield_description_21_3'>Give your issue a title<\/div><\/div><div id=\"field_21_8\" class=\"gfield gfield--type-textarea gfield--input-type-textarea gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_21_8'>Please describe your issue in detail:<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_8' id='input_21_8' class='textarea medium'     aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><div id=\"field_21_10\" class=\"gfield gfield--type-website gfield--input-type-website field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_21_10'>Website (optional)<\/label><div class='ginput_container ginput_container_website'>\n                    <input name='input_10' id='input_21_10' type='url' value='https:\/\/' class='medium'    placeholder='https:\/\/'  aria-invalid=\"false\" \/>\n                <\/div><\/div><div id=\"field_21_11\" class=\"gfield gfield--type-fileupload gfield--input-type-fileupload field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='gform_browse_button_21_11'>Screenshot(s) or supporting files (optional)<\/label><div class='ginput_container ginput_container_fileupload'><div id='gform_multifile_upload_21_11' data-settings='{&quot;runtimes&quot;:&quot;html5,flash,html4&quot;,&quot;browse_button&quot;:&quot;gform_browse_button_21_11&quot;,&quot;container&quot;:&quot;gform_multifile_upload_21_11&quot;,&quot;drop_element&quot;:&quot;gform_drag_drop_area_21_11&quot;,&quot;filelist&quot;:&quot;gform_preview_21_11&quot;,&quot;unique_names&quot;:true,&quot;file_data_name&quot;:&quot;file&quot;,&quot;url&quot;:&quot;https:\\\/\\\/wholewordinstitute.com\\\/?gf_page=a456552372cbc7f&quot;,&quot;flash_swf_url&quot;:&quot;https:\\\/\\\/wholewordinstitute.com\\\/wp-includes\\\/js\\\/plupload\\\/plupload.flash.swf&quot;,&quot;silverlight_xap_url&quot;:&quot;https:\\\/\\\/wholewordinstitute.com\\\/wp-includes\\\/js\\\/plupload\\\/plupload.silverlight.xap&quot;,&quot;filters&quot;:{&quot;mime_types&quot;:[{&quot;title&quot;:&quot;\\u5141\\u8bb8\\u7684\\u6587\\u4ef6&quot;,&quot;extensions&quot;:&quot;jpg,gif,png,pdf&quot;}],&quot;max_file_size&quot;:&quot;26214400b&quot;},&quot;multipart&quot;:true,&quot;urlstream_upload&quot;:false,&quot;multipart_params&quot;:{&quot;form_id&quot;:21,&quot;field_id&quot;:11,&quot;_gform_file_upload_nonce_21_11&quot;:&quot;62fb9d51b7&quot;},&quot;gf_vars&quot;:{&quot;max_files&quot;:&quot;5&quot;,&quot;message_id&quot;:&quot;gform_multifile_messages_21_11&quot;,&quot;disallowed_extensions&quot;:[&quot;php&quot;,&quot;asp&quot;,&quot;aspx&quot;,&quot;cmd&quot;,&quot;csh&quot;,&quot;bat&quot;,&quot;html&quot;,&quot;htm&quot;,&quot;hta&quot;,&quot;jar&quot;,&quot;exe&quot;,&quot;com&quot;,&quot;js&quot;,&quot;lnk&quot;,&quot;htaccess&quot;,&quot;phar&quot;,&quot;phtml&quot;,&quot;ps1&quot;,&quot;ps2&quot;,&quot;php3&quot;,&quot;php4&quot;,&quot;php5&quot;,&quot;php6&quot;,&quot;py&quot;,&quot;rb&quot;,&quot;tmp&quot;]}}' class='gform_fileupload_multifile'>\n\t\t\t\t\t\t\t\t\t\t<div id='gform_drag_drop_area_21_11' class='gform_drop_area gform-theme-field-control'>\n\t\t\t\t\t\t\t\t\t\t\t<span class='gform_drop_instructions'>\u62d6\u62fd\u6587\u4ef6\u5230\u6b64\u5904\uff0c\u6216\u8005 <\/span>\n\t\t\t\t\t\t\t\t\t\t\t<button type='button' id='gform_browse_button_21_11' class='button gform_button_select_files gform-theme-button gform-theme-button--control' aria-describedby=\"gfield_upload_rules_21_11\"  >\u9009\u62e9\u6587\u4ef6<\/button>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div><span class='gfield_description gform_fileupload_rules' id='gfield_upload_rules_21_11'>Accepted file types: jpg, gif, png, pdf, Max. file size: 25 MB, Max. files: 5.<\/span><ul class='validation_message--hidden-on-empty gform-ul-reset' id='gform_multifile_messages_21_11'><\/ul> <div id='gform_preview_21_11' class='ginput_preview_list'><\/div><\/div><\/div><div id=\"field_21_9\" class=\"gfield gfield--type-captcha gfield--input-type-captcha field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_21_9'>CAPTCHA<\/label><div id='input_21_9' class='ginput_container ginput_recaptcha' data-sitekey='6LdHpv0lAAAAAAx_A8OAKz1A2bxKxGlwsK9KSuoC'  data-theme='light' data-tabindex='-1' data-size='invisible' data-badge='bottomright'><\/div><\/div><\/div><\/div>\n        <div class='gform-footer gform_footer top_label'> <input type='submit' id='gform_submit_button_21' class='gform_button button' onclick='gform.submission.handleButtonClick(this);' data-submission-type='submit' value='Submit'  \/> <input type='hidden' name='gform_ajax' value='form_id=21&amp;title=&amp;description=1&amp;tabindex=0&amp;theme=gravity-theme&amp;styles=[]&amp;hash=adda15ec8f65ca0fecc03a53fe17362e' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submission_method' data-js='gform_submission_method_21' value='iframe' \/>\n            <input type='hidden' class='gform_hidden' name='gform_theme' data-js='gform_theme_21' id='gform_theme_21' value='gravity-theme' \/>\n            <input type='hidden' class='gform_hidden' name='gform_style_settings' data-js='gform_style_settings_21' id='gform_style_settings_21' value='[]' \/>\n            <input type='hidden' class='gform_hidden' name='is_submit_21' value='1' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submit' value='21' \/>\n            \n            <input type='hidden' class='gform_hidden' name='gform_currency' data-currency='USD' value='6jNjfqSkvBnNxliUwZedi2KmjxJiAwXGjxOAUc944vVGexp5SjL85bnyFOewzva6VgBIUcTlXJEBlbKWEaNEjjlq1DXOptCGBDWb12rdDwh96+A=' \/>\n            <input type='hidden' class='gform_hidden' name='gform_unique_id' value='' \/>\n            <input type='hidden' class='gform_hidden' name='state_21' value='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' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_target_page_number_21' id='gform_target_page_number_21' value='0' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_source_page_number_21' id='gform_source_page_number_21' value='1' \/>\n            <input type='hidden' name='gform_field_values' value='' \/>\n            <input type='hidden' name='gform_uploaded_files' id='gform_uploaded_files_21' value='' \/>\n        <\/div>\n                        <\/form>\n                        <\/div>\n\t\t                <iframe style='display:none;width:0px;height:0px;' src='about:blank' name='gform_ajax_frame_21' id='gform_ajax_frame_21' title='\u6b64 iframe \u5305\u542b\u7528\u4e8e\u5904\u7406\u652f\u6301AJAX\u7684Gravity Forms\u6240\u9700\u7684\u903b\u8f91\u3002'><\/iframe>\n\t\t                <script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n gform.initializeOnLoaded( function() {gformInitSpinner( 21, 'https:\/\/wholewordinstitute.com\/wp-content\/plugins\/gravityforms\/images\/spinner.svg', true );jQuery('#gform_ajax_frame_21').on('load',function(){var contents = jQuery(this).contents().find('*').html();var is_postback = contents.indexOf('GF_AJAX_POSTBACK') >= 0;if(!is_postback){return;}var form_content = jQuery(this).contents().find('#gform_wrapper_21');var is_confirmation = jQuery(this).contents().find('#gform_confirmation_wrapper_21').length > 0;var is_redirect = contents.indexOf('gformRedirect(){') >= 0;var is_form = form_content.length > 0 && ! is_redirect && ! is_confirmation;var mt = parseInt(jQuery('html').css('margin-top'), 10) + parseInt(jQuery('body').css('margin-top'), 10) + 100;if(is_form){jQuery('#gform_wrapper_21').html(form_content.html());if(form_content.hasClass('gform_validation_error')){jQuery('#gform_wrapper_21').addClass('gform_validation_error');} else {jQuery('#gform_wrapper_21').removeClass('gform_validation_error');}setTimeout( function() { \/* delay the scroll by 50 milliseconds to fix a bug in chrome *\/  }, 50 );if(window['gformInitDatepicker']) {gformInitDatepicker();}if(window['gformInitPriceFields']) {gformInitPriceFields();}var current_page = jQuery('#gform_source_page_number_21').val();gformInitSpinner( 21, 'https:\/\/wholewordinstitute.com\/wp-content\/plugins\/gravityforms\/images\/spinner.svg', true );jQuery(document).trigger('gform_page_loaded', [21, current_page]);window['gf_submitting_21'] = false;}else if(!is_redirect){var confirmation_content = jQuery(this).contents().find('.GF_AJAX_POSTBACK').html();if(!confirmation_content){confirmation_content = contents;}jQuery('#gform_wrapper_21').replaceWith(confirmation_content);jQuery(document).trigger('gform_confirmation_loaded', [21]);window['gf_submitting_21'] = false;wp.a11y.speak(jQuery('#gform_confirmation_message_21').text());}else{jQuery('#gform_21').append(contents);if(window['gformRedirect']) {gformRedirect();}}jQuery(document).trigger(\"gform_pre_post_render\", [{ formId: \"21\", currentPage: \"current_page\", abort: function() { this.preventDefault(); } }]);        if (event && event.defaultPrevented) {                return;        }        const gformWrapperDiv = document.getElementById( \"gform_wrapper_21\" );        if ( gformWrapperDiv ) {            const visibilitySpan = document.createElement( \"span\" );            visibilitySpan.id = \"gform_visibility_test_21\";            gformWrapperDiv.insertAdjacentElement( \"afterend\", visibilitySpan );        }        const visibilityTestDiv = document.getElementById( \"gform_visibility_test_21\" );        let postRenderFired = false;        function triggerPostRender() {            if ( postRenderFired ) {                return;            }            postRenderFired = true;            gform.core.triggerPostRenderEvents( 21, current_page );            if ( visibilityTestDiv ) {                visibilityTestDiv.parentNode.removeChild( visibilityTestDiv );            }        }        function debounce( func, wait, immediate ) {            var timeout;            return function() {                var context = this, args = arguments;                var later = function() {                    timeout = null;                    if ( !immediate ) func.apply( context, args );                };                var callNow = immediate && !timeout;                clearTimeout( timeout );                timeout = setTimeout( later, wait );                if ( callNow ) func.apply( context, args );            };        }        const debouncedTriggerPostRender = debounce( function() {            triggerPostRender();        }, 200 );        if ( visibilityTestDiv && visibilityTestDiv.offsetParent === null ) {            const observer = new MutationObserver( ( mutations ) => {                mutations.forEach( ( mutation ) => {                    if ( mutation.type === 'attributes' && visibilityTestDiv.offsetParent !== null ) {                        debouncedTriggerPostRender();                        observer.disconnect();                    }                });            });            observer.observe( document.body, {                attributes: true,                childList: false,                subtree: true,                attributeFilter: [ 'style', 'class' ],            });        } else {            triggerPostRender();        }    } );} ); \n\/* ]]> *\/\n<\/script>\n\n<p>[\/et_pb_text][\/et_pb_column_inner][\/et_pb_row_inner][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243; background_color=&#8221;#E6EFE8&#8243; custom_padding=&#8221;1em|1.5em|1em|1.5em|true|true&#8221; height=&#8221;100%&#8221; sticky_position=&#8221;top&#8221; sticky_offset_top=&#8221;130px&#8221; sticky_limit_bottom=&#8221;section&#8221; min_height=&#8221;600px&#8221;]<\/p>\n<p><strong>Quick Links<\/strong><\/p>\n<p><a href=\"https:\/\/wwin.instructure.com\" target=\"_blank\" rel=\"noopener\">Canvas<\/a><\/p>\n<p><a href=\"https:\/\/wwin.classter.com\/\" target=\"_blank\" rel=\"noopener\">Classter<\/a><\/p>\n<p><a href=\"https:\/\/wwin.bamboohr.com\/\" target=\"_blank\" rel=\"noopener\">BambooHR<\/a><\/p>\n<p><a href=\"https:\/\/wwin-ac.zoom.us\/saml\/login\" target=\"_blank\" rel=\"noopener\">Zoom (SSO)<\/a><\/p>\n<p><a href=\"https:\/\/wwin-support.zapier.app\/chat\" target=\"_blank\" rel=\"noopener\">Ask a Question<\/a><\/p>\n<p><a href=\"https:\/\/wwin.desk365.io\/support\/sp-home\" target=\"_blank\" rel=\"noopener\">Help Articles (Knowledge Base)<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Help Desk Need help?\u00a0 Ask our chatbot a question, read help articles, or contact us for assistance.Contact Us \n                <div class='gf_browser_gecko gform_wrapper gravity-theme gform-theme--no-framework' data-form-theme='gravity-theme' data-form-index='0' id='gform_wrapper_21' >\n                        <div class='gform_heading'>\n                            <p class='gform_description'>If you require help please fill in the form below.  You will be kept informed as we work to quickly address your issue.<\/p>\n                        <\/div><form method='post' enctype='multipart\/form-data' target='gform_ajax_frame_21' id='gform_21'  action='\/zh\/wp-json\/wp\/v2\/pages\/24447' data-formid='21' novalidate>\n                        <div class='gform-body gform_body'><div id='gform_fields_21' class='gform_fields top_label form_sublabel_below description_below validation_below'><div id=\"field_21_17\" class=\"gfield gfield--type-honeypot gform_validation_container field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_21_17'>Instagram<\/label><div class='ginput_container'><input name='input_17' id='input_21_17' type='text' value='' autocomplete='new-password'\/><\/div><div class='gfield_description' id='gfield_description_21_17'>\u8fd9\u4e2a\u5b57\u6bb5\u662f\u7528\u4e8e\u9a8c\u8bc1\u76ee\u7684\uff0c\u5e94\u8be5\u4fdd\u6301\u4e0d\u53d8\u3002<\/div><\/div><fieldset id=\"field_21_1\" class=\"gfield gfield--type-name gfield--input-type-name gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/legend><div class='ginput_complex ginput_container ginput_container--name no_prefix has_first_name no_middle_name has_last_name no_suffix gf_name_has_2 ginput_container_name gform-grid-row' id='input_21_1'>\n                            \n                            <span id='input_21_1_3_container' class='name_first gform-grid-col gform-grid-col--size-auto' >\n                                                    <input type='text' name='input_1.3' id='input_21_1_3' value=''   aria-required='true'     \/>\n                                                    <label for='input_21_1_3' class='gform-field-label gform-field-label--type-sub '>\u7b2c\u4e00\u9875<\/label>\n                                                <\/span>\n                            \n                            <span id='input_21_1_6_container' class='name_last gform-grid-col gform-grid-col--size-auto' >\n                                                    <input type='text' name='input_1.6' id='input_21_1_6' value=''   aria-required='true'     \/>\n                                                    <label for='input_21_1_6' class='gform-field-label gform-field-label--type-sub '>\u540e\u4e00\u9875<\/label>\n                                                <\/span>\n                            \n                        <\/div><\/fieldset><div id=\"field_21_2\" class=\"gfield gfield--type-email gfield--input-type-email gfield--width-half gfield_contains_required field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_21_2'>Email<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_2' id='input_21_2' type='email' value='' class='large'    aria-required=\"true\" aria-invalid=\"false\" aria-describedby=\"gfield_description_21_2\" \/>\n                        <\/div><div class='gfield_description' id='gfield_description_21_2'>Put your wwin address if you have one.  If you cannot log in, put your personal email here, and your wwin.ac email in the description below.<\/div><\/div><div id=\"field_21_12\" class=\"gfield gfield--type-phone gfield--input-type-phone gfield--width-half field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_21_12'>Phone (optional)<\/label><div class='ginput_container ginput_container_phone'><input name='input_12' id='input_21_12' type='tel' value='' class='large'    aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_21_15\" class=\"gfield gfield--type-select gfield--input-type-select gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_21_15'>System Affected<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_15' id='input_21_15' class='large gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='Canvas' >Canvas<\/option><option value='Mail' >Outlook \/ Mail<\/option><option value='M365' >M365<\/option><option value='Teams' >Teams<\/option><option value='Zoom' >Zoom<\/option><option value='Website' >Website<\/option><option value='OneDrive' >OneDrive<\/option><option value='BambooHR' >BambooHR<\/option><option value='Classter' >Classter<\/option><option value='Other' >Other<\/option><\/select><\/div><\/div><div id=\"field_21_16\" class=\"gfield gfield--type-select gfield--input-type-select gfield--width-half field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_21_16'>Your Device (if relevant)<\/label><div class='ginput_container ginput_container_select'><select name='input_16' id='input_21_16' class='large gfield_select'     aria-invalid=\"false\" ><option value='Phone \/ Tablet (Android)' >Phone \/ Tablet (Android)<\/option><option value='iPhone \/ iPad (iOS)' >iPhone \/ iPad (iOS)<\/option><option value='Windows' >Windows<\/option><option value='Mac' >Mac<\/option><option value='Other' >Other<\/option><\/select><\/div><\/div><fieldset id=\"field_21_6\" class=\"gfield gfield--type-radio gfield--type-choice gfield--input-type-radio gfield--width-half gf_list_inline gf_left_half gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label' >Priority \/ Importance<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/legend><div class='ginput_container ginput_container_radio'><div class='gfield_radio' id='input_21_6'>\n\t\t\t<div class='gchoice gchoice_21_6_0'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_6' type='radio' value='1002334360683874' checked='checked' id='choice_21_6_0' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_21_6_0' id='label_21_6_0' class='gform-field-label gform-field-label--type-inline'>Low<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_21_6_1'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_6' type='radio' value='1002334360683873'  id='choice_21_6_1' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_21_6_1' id='label_21_6_1' class='gform-field-label gform-field-label--type-inline'>Medium<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_21_6_2'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_6' type='radio' value='1002334360683872'  id='choice_21_6_2' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_21_6_2' id='label_21_6_2' class='gform-field-label gform-field-label--type-inline'>High<\/label>\n\t\t\t<\/div><\/div><\/div><\/fieldset><div id=\"field_21_7\" class=\"gfield gfield--type-date gfield--input-type-date gfield--input-type-datepicker gfield--datepicker-default-icon gfield--width-half gf_right_half gfield--width-half field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_21_7'>Is there a date this needs to be done by? (optional)<\/label><div class='ginput_container ginput_container_date'>\n                            <input name='input_7' id='input_21_7' type='text' value='' class='datepicker gform-datepicker ymd_dash datepicker_with_icon gdatepicker_with_icon'   placeholder='yyyy-mm-dd' aria-describedby=\"input_21_7_date_format\" aria-invalid=\"false\" \/>\n                            <span id='input_21_7_date_format' class='screen-reader-text'>YYYY dash MM dash DD<\/span>\n                        <\/div>\n                        <input type='hidden' id='gforms_calendar_icon_input_21_7' class='gform_hidden' value='https:\/\/wholewordinstitute.com\/wp-content\/plugins\/gravityforms\/images\/datepicker\/datepicker.svg'\/><\/div><div id=\"field_21_14\" class=\"gfield gfield--type-select gfield--input-type-select gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_21_14'>Preferred Contact Method<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_14' id='input_21_14' class='small gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='E-mail' >E-mail<\/option><option value='Teams chat' >Teams chat<\/option><option value='WhatsApp' >WhatsApp<\/option><\/select><\/div><\/div><div id=\"field_21_3\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full gfield_contains_required field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_21_3'>Short description of the issue<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_3' id='input_21_3' type='text' value='' class='medium' maxlength='40' aria-describedby=\"gfield_description_21_3\"   aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><div class='gfield_description' id='gfield_description_21_3'>Give your issue a title<\/div><\/div><div id=\"field_21_8\" class=\"gfield gfield--type-textarea gfield--input-type-textarea gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_21_8'>Please describe your issue in detail:<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_8' id='input_21_8' class='textarea medium'     aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><div id=\"field_21_10\" class=\"gfield gfield--type-website gfield--input-type-website field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_21_10'>Website (optional)<\/label><div class='ginput_container ginput_container_website'>\n                    <input name='input_10' id='input_21_10' type='url' value='https:\/\/' class='medium'    placeholder='https:\/\/'  aria-invalid=\"false\" \/>\n                <\/div><\/div><div id=\"field_21_11\" class=\"gfield gfield--type-fileupload gfield--input-type-fileupload field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='gform_browse_button_21_11'>Screenshot(s) or supporting files (optional)<\/label><div class='ginput_container ginput_container_fileupload'><div id='gform_multifile_upload_21_11' data-settings='{&quot;runtimes&quot;:&quot;html5,flash,html4&quot;,&quot;browse_button&quot;:&quot;gform_browse_button_21_11&quot;,&quot;container&quot;:&quot;gform_multifile_upload_21_11&quot;,&quot;drop_element&quot;:&quot;gform_drag_drop_area_21_11&quot;,&quot;filelist&quot;:&quot;gform_preview_21_11&quot;,&quot;unique_names&quot;:true,&quot;file_data_name&quot;:&quot;file&quot;,&quot;url&quot;:&quot;https:\\\/\\\/wholewordinstitute.com\\\/?gf_page=a456552372cbc7f&quot;,&quot;flash_swf_url&quot;:&quot;https:\\\/\\\/wholewordinstitute.com\\\/wp-includes\\\/js\\\/plupload\\\/plupload.flash.swf&quot;,&quot;silverlight_xap_url&quot;:&quot;https:\\\/\\\/wholewordinstitute.com\\\/wp-includes\\\/js\\\/plupload\\\/plupload.silverlight.xap&quot;,&quot;filters&quot;:{&quot;mime_types&quot;:[{&quot;title&quot;:&quot;\\u5141\\u8bb8\\u7684\\u6587\\u4ef6&quot;,&quot;extensions&quot;:&quot;jpg,gif,png,pdf&quot;}],&quot;max_file_size&quot;:&quot;26214400b&quot;},&quot;multipart&quot;:true,&quot;urlstream_upload&quot;:false,&quot;multipart_params&quot;:{&quot;form_id&quot;:21,&quot;field_id&quot;:11,&quot;_gform_file_upload_nonce_21_11&quot;:&quot;62fb9d51b7&quot;},&quot;gf_vars&quot;:{&quot;max_files&quot;:&quot;5&quot;,&quot;message_id&quot;:&quot;gform_multifile_messages_21_11&quot;,&quot;disallowed_extensions&quot;:[&quot;php&quot;,&quot;asp&quot;,&quot;aspx&quot;,&quot;cmd&quot;,&quot;csh&quot;,&quot;bat&quot;,&quot;html&quot;,&quot;htm&quot;,&quot;hta&quot;,&quot;jar&quot;,&quot;exe&quot;,&quot;com&quot;,&quot;js&quot;,&quot;lnk&quot;,&quot;htaccess&quot;,&quot;phar&quot;,&quot;phtml&quot;,&quot;ps1&quot;,&quot;ps2&quot;,&quot;php3&quot;,&quot;php4&quot;,&quot;php5&quot;,&quot;php6&quot;,&quot;py&quot;,&quot;rb&quot;,&quot;tmp&quot;]}}' class='gform_fileupload_multifile'>\n\t\t\t\t\t\t\t\t\t\t<div id='gform_drag_drop_area_21_11' class='gform_drop_area gform-theme-field-control'>\n\t\t\t\t\t\t\t\t\t\t\t<span class='gform_drop_instructions'>\u62d6\u62fd\u6587\u4ef6\u5230\u6b64\u5904\uff0c\u6216\u8005 <\/span>\n\t\t\t\t\t\t\t\t\t\t\t<button type='button' id='gform_browse_button_21_11' class='button gform_button_select_files gform-theme-button gform-theme-button--control' aria-describedby=\"gfield_upload_rules_21_11\"  >\u9009\u62e9\u6587\u4ef6<\/button>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div><span class='gfield_description gform_fileupload_rules' id='gfield_upload_rules_21_11'>Accepted file types: jpg, gif, png, pdf, Max. file size: 25 MB, Max. files: 5.<\/span><ul class='validation_message--hidden-on-empty gform-ul-reset' id='gform_multifile_messages_21_11'><\/ul> <div id='gform_preview_21_11' class='ginput_preview_list'><\/div><\/div><\/div><div id=\"field_21_9\" class=\"gfield gfield--type-captcha gfield--input-type-captcha field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_21_9'>CAPTCHA<\/label><div id='input_21_9' class='ginput_container ginput_recaptcha' data-sitekey='6LdHpv0lAAAAAAx_A8OAKz1A2bxKxGlwsK9KSuoC'  data-theme='light' data-tabindex='-1' data-size='invisible' data-badge='bottomright'><\/div><\/div><\/div><\/div>\n        <div class='gform-footer gform_footer top_label'> <input type='submit' id='gform_submit_button_21' class='gform_button button' onclick='gform.submission.handleButtonClick(this);' data-submission-type='submit' value='Submit'  \/> <input type='hidden' name='gform_ajax' value='form_id=21&amp;title=&amp;description=1&amp;tabindex=0&amp;theme=gravity-theme&amp;styles=[]&amp;hash=adda15ec8f65ca0fecc03a53fe17362e' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submission_method' data-js='gform_submission_method_21' value='iframe' \/>\n            <input type='hidden' class='gform_hidden' name='gform_theme' data-js='gform_theme_21' id='gform_theme_21' value='gravity-theme' \/>\n            <input type='hidden' class='gform_hidden' name='gform_style_settings' data-js='gform_style_settings_21' id='gform_style_settings_21' value='[]' \/>\n            <input type='hidden' class='gform_hidden' name='is_submit_21' value='1' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submit' value='21' \/>\n            \n            <input type='hidden' class='gform_hidden' name='gform_currency' data-currency='USD' value='lrp8mRM76bHtKySuc2Z+0JuVIRY4jSql+nqjnpYDaMVVUYg5mbQecDyOqJC0LhHSa\/nA8HOG57EUGPvagkP2Ireo+x2mlWqNj3nhrMSTlwXtEuc=' \/>\n            <input type='hidden' class='gform_hidden' name='gform_unique_id' value='' \/>\n            <input type='hidden' class='gform_hidden' name='state_21' value='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' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_target_page_number_21' id='gform_target_page_number_21' value='0' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_source_page_number_21' id='gform_source_page_number_21' value='1' \/>\n            <input type='hidden' name='gform_field_values' value='' \/>\n            <input type='hidden' name='gform_uploaded_files' id='gform_uploaded_files_21' value='' \/>\n        <\/div>\n                        <\/form>\n                        <\/div>\n\t\t                <iframe style='display:none;width:0px;height:0px;' src='about:blank' name='gform_ajax_frame_21' id='gform_ajax_frame_21' title='\u6b64 iframe \u5305\u542b\u7528\u4e8e\u5904\u7406\u652f\u6301AJAX\u7684Gravity Forms\u6240\u9700\u7684\u903b\u8f91\u3002'><\/iframe>\n\t\t                <script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n gform.initializeOnLoaded( function() {gformInitSpinner( 21, 'https:\/\/wholewordinstitute.com\/wp-content\/plugins\/gravityforms\/images\/spinner.svg', true );jQuery('#gform_ajax_frame_21').on('load',function(){var contents = jQuery(this).contents().find('*').html();var is_postback = contents.indexOf('GF_AJAX_POSTBACK') >= 0;if(!is_postback){return;}var form_content = jQuery(this).contents().find('#gform_wrapper_21');var is_confirmation = jQuery(this).contents().find('#gform_confirmation_wrapper_21').length > 0;var is_redirect = contents.indexOf('gformRedirect(){') >= 0;var is_form = form_content.length > 0 && ! is_redirect && ! is_confirmation;var mt = parseInt(jQuery('html').css('margin-top'), 10) + parseInt(jQuery('body').css('margin-top'), 10) + 100;if(is_form){jQuery('#gform_wrapper_21').html(form_content.html());if(form_content.hasClass('gform_validation_error')){jQuery('#gform_wrapper_21').addClass('gform_validation_error');} else {jQuery('#gform_wrapper_21').removeClass('gform_validation_error');}setTimeout( function() { \/* delay the scroll by 50 milliseconds to fix a bug in chrome *\/  }, 50 );if(window['gformInitDatepicker']) {gformInitDatepicker();}if(window['gformInitPriceFields']) {gformInitPriceFields();}var current_page = jQuery('#gform_source_page_number_21').val();gformInitSpinner( 21, 'https:\/\/wholewordinstitute.com\/wp-content\/plugins\/gravityforms\/images\/spinner.svg', true );jQuery(document).trigger('gform_page_loaded', [21, current_page]);window['gf_submitting_21'] = false;}else if(!is_redirect){var confirmation_content = jQuery(this).contents().find('.GF_AJAX_POSTBACK').html();if(!confirmation_content){confirmation_content = contents;}jQuery('#gform_wrapper_21').replaceWith(confirmation_content);jQuery(document).trigger('gform_confirmation_loaded', [21]);window['gf_submitting_21'] = false;wp.a11y.speak(jQuery('#gform_confirmation_message_21').text());}else{jQuery('#gform_21').append(contents);if(window['gformRedirect']) {gformRedirect();}}jQuery(document).trigger(\"gform_pre_post_render\", [{ formId: \"21\", currentPage: \"current_page\", abort: function() { this.preventDefault(); } }]);        if (event && event.defaultPrevented) {                return;        }        const gformWrapperDiv = document.getElementById( \"gform_wrapper_21\" );        if ( gformWrapperDiv ) {            const visibilitySpan = document.createElement( \"span\" );            visibilitySpan.id = \"gform_visibility_test_21\";            gformWrapperDiv.insertAdjacentElement( \"afterend\", visibilitySpan );        }        const visibilityTestDiv = document.getElementById( \"gform_visibility_test_21\" );        let postRenderFired = false;        function triggerPostRender() {            if ( postRenderFired ) {                return;            }            postRenderFired = true;            gform.core.triggerPostRenderEvents( 21, current_page );            if ( visibilityTestDiv ) {                visibilityTestDiv.parentNode.removeChild( visibilityTestDiv );            }        }        function debounce( func, wait, immediate ) {            var timeout;            return function() {                var context = this, args = arguments;                var later = function() {                    timeout = null;                    if ( !immediate ) func.apply( context, args );                };                var callNow = immediate && !timeout;                clearTimeout( timeout );                timeout = setTimeout( later, wait );                if ( callNow ) func.apply( context, args );            };        }        const debouncedTriggerPostRender = debounce( function() {            triggerPostRender();        }, 200 );        if ( visibilityTestDiv && visibilityTestDiv.offsetParent === null ) {            const observer = new MutationObserver( ( mutations ) => {                mutations.forEach( ( mutation ) => {                    if ( mutation.type === 'attributes' && visibilityTestDiv.offsetParent !== null ) {                        debouncedTriggerPostRender();                        observer.disconnect();                    }                });            });            observer.observe( document.body, {                attributes: true,                childList: false,                subtree: true,                attributeFilter: [ 'style', 'class' ],            });        } else {            triggerPostRender();        }    } );} ); \n\/* ]]> *\/\n<\/script>\nQuick Links Canvas Classter BambooHR Zoom (SSO) Ask a Question Help Articles (Knowledge Base)<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<h1>Help Desk<\/h1>\r\n<p>Having trouble? Complete this form for assistance.<\/p>\r\n\r\n[gravityform id=\"21\" title=\"false\" ajax=\"true\"]","_et_gb_content_width":"","footnotes":""},"class_list":["post-24447","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Support - Whole Word Institute<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/wholewordinstitute.com\/zh\/itsupport\/\" \/>\n<meta property=\"og:locale\" content=\"zh_CN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support - Whole Word Institute\" \/>\n<meta property=\"og:description\" content=\"Help Desk Need help?\u00a0 Ask our chatbot a question, read help articles, or contact us for assistance.Contact Us Quick Links Canvas Classter BambooHR Zoom (SSO) Ask a Question Help Articles (Knowledge Base)\" \/>\n<meta property=\"og:url\" content=\"https:\/\/wholewordinstitute.com\/zh\/itsupport\/\" \/>\n<meta property=\"og:site_name\" content=\"Whole Word Institute\" \/>\n<meta property=\"article:modified_time\" content=\"2024-10-14T08:31:39+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u9884\u8ba1\u9605\u8bfb\u65f6\u95f4\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 \u5206\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/wholewordinstitute.com\\\/itsupport\\\/\",\"url\":\"https:\\\/\\\/wholewordinstitute.com\\\/itsupport\\\/\",\"name\":\"Support - Whole Word Institute\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/wholewordinstitute.com\\\/#website\"},\"datePublished\":\"2024-03-28T08:17:34+00:00\",\"dateModified\":\"2024-10-14T08:31:39+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/wholewordinstitute.com\\\/itsupport\\\/#breadcrumb\"},\"inLanguage\":\"zh-Hans\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/wholewordinstitute.com\\\/itsupport\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/wholewordinstitute.com\\\/itsupport\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/wholewordinstitute.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Support\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/wholewordinstitute.com\\\/#website\",\"url\":\"https:\\\/\\\/wholewordinstitute.com\\\/\",\"name\":\"Whole Word Institute\",\"description\":\"The whole word for the whole world\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/wholewordinstitute.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"zh-Hans\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Support - Whole Word Institute","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/wholewordinstitute.com\/zh\/itsupport\/","og_locale":"zh_CN","og_type":"article","og_title":"Support - Whole Word Institute","og_description":"Help Desk Need help?\u00a0 Ask our chatbot a question, read help articles, or contact us for assistance.Contact Us Quick Links Canvas Classter BambooHR Zoom (SSO) Ask a Question Help Articles (Knowledge Base)","og_url":"https:\/\/wholewordinstitute.com\/zh\/itsupport\/","og_site_name":"Whole Word Institute","article_modified_time":"2024-10-14T08:31:39+00:00","twitter_card":"summary_large_image","twitter_misc":{"\u9884\u8ba1\u9605\u8bfb\u65f6\u95f4":"1 \u5206"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/wholewordinstitute.com\/itsupport\/","url":"https:\/\/wholewordinstitute.com\/itsupport\/","name":"Support - Whole Word Institute","isPartOf":{"@id":"https:\/\/wholewordinstitute.com\/#website"},"datePublished":"2024-03-28T08:17:34+00:00","dateModified":"2024-10-14T08:31:39+00:00","breadcrumb":{"@id":"https:\/\/wholewordinstitute.com\/itsupport\/#breadcrumb"},"inLanguage":"zh-Hans","potentialAction":[{"@type":"ReadAction","target":["https:\/\/wholewordinstitute.com\/itsupport\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/wholewordinstitute.com\/itsupport\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/wholewordinstitute.com\/"},{"@type":"ListItem","position":2,"name":"Support"}]},{"@type":"WebSite","@id":"https:\/\/wholewordinstitute.com\/#website","url":"https:\/\/wholewordinstitute.com\/","name":"\u5168\u8bcd\u7814\u7a76\u6240","description":"\u6574\u4e2a\u4e16\u754c\u7684\u6574\u4e2a\u8bcd","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/wholewordinstitute.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"zh-Hans"}]}},"_links":{"self":[{"href":"https:\/\/wholewordinstitute.com\/zh\/wp-json\/wp\/v2\/pages\/24447","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wholewordinstitute.com\/zh\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wholewordinstitute.com\/zh\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wholewordinstitute.com\/zh\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wholewordinstitute.com\/zh\/wp-json\/wp\/v2\/comments?post=24447"}],"version-history":[{"count":9,"href":"https:\/\/wholewordinstitute.com\/zh\/wp-json\/wp\/v2\/pages\/24447\/revisions"}],"predecessor-version":[{"id":25011,"href":"https:\/\/wholewordinstitute.com\/zh\/wp-json\/wp\/v2\/pages\/24447\/revisions\/25011"}],"wp:attachment":[{"href":"https:\/\/wholewordinstitute.com\/zh\/wp-json\/wp\/v2\/media?parent=24447"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}